Xbox live account, billing, new subscription

I have been paying quarterly using auto drafting for xbox live gold membership. Recently I got a two year subscription for xbox live. I entered the 2 year xbox live code in my new xbox one. Is there going to be reoccurring charges for the quarterly payments of the old subscription? If so how can I cancel the quarterly payments while keeping the more recent payment for the 2 year plan.

Hello Tbob, if your new 2 year card was added to the same account as you had been using previously, then no, you will be not getting your quarterly changes.

you can check this by going online to xbox.com and under your gamer tag clicking on "my account" then subscriptions. this will list all of your current one. If you click on a specific one, it will also give you the option to remove the auto renewal if there is one.

hope that helps

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Last updated August 18, 2021 Views 77 Applies to: