Reset problem?

As of today, I've been having an issue where I sign in to Xbox LIVE, and my gamerzone, gamerscore, and rep are gone. I only play Halo: Reach online, and when I log in to that game, everything is reset as though I am playing the game for the first time. Every now and then, I get my stats back, both on LIVE and Reach, only to have it "reset" again? Could recovering my gamertag be a solution to this problem? Or is my account possibly compromised?

It sounds like your profile might be corrupt. Recovering it should fix the problem.

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Question Info


Last updated August 18, 2021 Views 3 Applies to: