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DI

My xbox goes offline when i watch a film ?

Ok when i watch a movie on my xbox i get taken off live why is this it only happens to me i tried on my brother xbox it wokrs fine he has the forza edition. i have the new slim my cuzin has the same xbox as me but he does not get taken off live why is this.

thanks for your help

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Replies (5)

MF

Xbox Ambassador

Are you receiving an error message or notification at all? What method are you using to view the movie? And how are you connected to the network?

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DI

Im connected wireless and no when i watch a normal dvd and im signed in it just says disconnected from xbox live

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MF

Xbox Ambassador

Does the same thing happen if you use a wired connection?

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DI

Dont now never tried, my xbox is upstairs so i cant take it down my brother plays online

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MF

Xbox Ambassador

Can you please give it a go? That will provide the info we need to continue to a next step. Thanks!

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Question Info

Last updated August 18, 2021 Views 6 Applies to: