Since the system originally had another version of Windows did you run the Upgrade Advisor and
check the Compatibility Center for the SD Drive (and other devices as needed).
Check with the System maker (Motherboard Maker for custom built systems) and the Device maker
for information about drivers for Windows 7. (BIOS, low level chipset drivers, and other major device
drivers). Toshiba does have a lot of help for upgrading most models on their website, check for your
model.
Check with Toshiba Support, their on-line drivers (to update or re-install), and their forums.
Control Panel - Device Manager - click anywhere in the blank/white area - then VIEW -
Show Hidden Devices
Now look everywhere EXCEPT USB Controllers for your device and if you find them (may have
more than one of each) under Disk Drives you may have several - RIGHT CLICK and UNINSTALL
for all instances.
Control Panel - Device Manager - USB Serial Controllers - RIGHT CLICK on EVERYTHING and
UNINSTALL all except the category itself - REBOOT - this refreshes the drive and the USB stack
Here is a utility to help but do the above 1st.
USBDeview is a small utility that lists all USB devices that currently connected to your computer,
as well as all USB devices that you previously used. Run it Options and check the 1st three choices
to see if any are there.
This might be helpful to determine if incorrect driver is loading.
DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
description, version, product name, company that created the driver, and more. http://www.nirsoft.net/utils/driverview.html
Hope this helps.
Rob Brown -
Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021 Microsoft MVP Windows and Devices for IT 2009 - 2020
4 people found this reply helpful
·
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.