Why can’t I get to my home page with windows 10? I can get to any site that I type in but can’t get to (Twcc.com).

<Original  title: Login to Home page>

Why can’t I get to my home page with windows 10?  I can get to any site that I type in but can’t get to (Twcc.com).  When I click on fix connection problem, windows scans then gives me options.  I click on view detailed information it says no issues detected.

Answer
Answer

Hello Bill,

Thank you for keeping us posted.

We appreciate the time and effort you have put in to resolve the issue. I would like to assist you with further information from here.

Follow the below suggested methods and check if it helps.

Method 1

Place the computer in a Clean Boot state and check if there are any third party applications to be causing the slow down.

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program.

How to perform a clean boot in Windows

Note: Steps mentioned for Windows 8/8.1, will work fine with Windows 10.

Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

Method 2

You may disable the proxy server is it is enabled and then check if it helps. Follow the below steps.

a. Press Windows Key + R to open run command, type inetcpl.cpl.
b. Under Internet Options, go to Connections tab.

c. Click on the LAN Settings button.
d. Then uncheck the option Use a proxy server for your LAN.
e. Click Apply.

Method 3

Step 1 Release and renew IP address.

You may also follow these steps and check if it helps.

a. Press Windows key + X, Select Command Prompt (Admin) and then press ENTER.

b. At the command prompt, type the following command and then press ENTER:

                ipconfig /release

                ipconfig /renew

c. Close the command prompt.

Step 2 Reset TCP/IP settings.

a. Press Windows key + X, Select Command Prompt (Admin) and then press ENTER.

b. At the command prompt, type the following command and then press ENTER:

                netsh int ip reset c:\resetlog.txt

Note: If you do not want to specify a directory path for the log file, use the following command:

                netsh int ip reset resetlog.txt

c. Reboot the computer.

Hope it helps this time.

Thank you.

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Last updated February 21, 2024 Views 1,017 Applies to: