Win10 Mail App crashes upon opening message

Mail App opens and stable, BUT when click on message it crashes in a couple of seconds. Worked fine until today and any assistance would be much appreciated - have run App Troubleshooter and Scannow.

Event Viewer log is as follows:

Log Name:      Application

Source:        Application Error

Date:          22-Oct-16 7:29:37 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:

Description:

Faulting application name: HxMail.exe, version: 16.0.7369.4079, time stamp: 0x57fd7970

Faulting module name: ntdll.dll, version: 10.0.14393.206, time stamp: 0x57dac931

Exception code: 0xc0000008

Fault offset: 0x00000000000a8aaa

Faulting process ID: 0x8ac

Faulting application start time: 0x01d22c3e65caeb41

Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.7369.40791.0_x64__8wekyb3d8bbwe\HxMail.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report ID: 70e96ca2-1d64-49e3-93fe-f6231074a5b6

Faulting package full name: microsoft.windowscommunicationsapps_17.7369.40791.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: microsoft.windowslive.mail

Answer
Answer

Thanks so much!! Rolled back driver and all works again. 

(Control panel--->hardware and sound--->device manager--->display adaptors--> Nvidia Geforce-driver tab--> Rollback driver!)

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Question Info


Last updated May 23, 2023 Views 2,107 Applies to: