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Xbox Music Error 0xc00d11cd (0x8000ffff)

Starting today I'm getting the 0xc00d11cd (0x8000ffff)  Can't play error when streaming music using my Xbox Music Pass.

Happens when trying to stream/play any song.

 

Anyone seeing this error?

Answer
Answer

Starting today I'm getting the 0xc00d11cd (0x8000ffff)  Can't play error when streaming music using my Xbox Music Pass.

Happens when trying to stream/play any song.

 

Anyone seeing this error?

I found this solution and it fixed the problems for me!

It may be due to your audio drivers not supporting the protected audio stream. If you’re like me and upgraded to Windows 8, you might find that there aren’t any newer sound card drivers available. Luckily, there’s an easy solution, assuming you’re comfortable with editing the registry:

  1. Open regedit and navigate toHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Audio.
  2. Change the DisableProtectedAudioDG value from 1 to 0 and reboot.

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Starting today I'm getting the 0xc00d11cd (0x8000ffff)  Can't play error when streaming music using my Xbox Music Pass.

Happens when trying to stream/play any song.

 

Anyone seeing this error?


Rebooting surface seems to have resolved this.

16 people found this reply helpful

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Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Thanks for your feedback, it helps us improve the site.

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Thanks for your feedback.

 
 

Question Info

Last updated December 27, 2022 Views 36,115 Applies to: