Hello Mike,
We regret the inconvenience. Let me assist you to resolve the issue.
Follow the below methods and check if it helps to resolve the issue.
Method 1
You cannot rule out the handiwork of a third party software. Perform
clean boot to determine if that is the case.
Clean Boot Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.
Also, verify that you have disabled any other third party real-time antimalware products that were installed on your PC, to check if any how incoming/outgoing connections to the PC are affected by the firewall.
Disclaimer: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have
to temporarily disable it to install other software, you should re-enable it as soon as you're done.
Method 2
Follow these steps to run the Windows in built troubleshooter to identify any potential driver related issues present in your PC.
a) Write Troubleshooting in the search box and hit enter.
b) Click on Troubleshooting
tab.
c) Click on view all option on the upper left corner.
d) Select the Windows Update option from the list.
e) Click Next to run the Troubleshooter.
Write to us with the updated status and the required information related to Windows Update, for us to be able to assist you further.
Thank You.