Whenever i start up a game it disconnects me from Xbox live and when i connect back, my gameplay is messed up. For example: When i start/play halo: reach, it says im a recruit from lobby view, and when i go in the armory, it says my real rank and real armor. Or when i start/play call of duty black ops, it says the server is offline. any reason and solution?
May 10, 2024
Xbox Forum Top Contributors:
SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅
April 9, 2024
Contribute to the Xbox forum!
Click here to learn more 💡
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
Xbox live disconnecting durring game launch. please help!
Report abuse
Thank you.
Reported content has been submitted
Hey mate, we'll need as much info as possible to help out. Please take a few minutes to read this thread, and then post the necessary info back here.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
What Country/State/Province do you live in? United States/Missouri/St. Joseph
Modem brand & model number:---
Router brand & model number: Belkin N Wireless
Network Connection Type: Wireless
If Wireless, what type of encryption are you using? Unknown
Things you have tried: None
Is UPnP Enabled? Unknown
Is NAT Type Open? Unknown
Any Error Codes you encounter: Error Status Report: W: 0000-0021 X: 0000-F001 Y: 0000-0000 Z: 0000-0000 ID: 0003-0000
What type of internet do you have? Unknown
Who is your ISP(Internet Service Provider)? Unknown
When you run "Test Xbox LIVE connection" what is the exact message shown on screen? Test Failed: There's a problem with your connection. Select More Info for a desription of the problem and how you can fix it.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hey mate, what model of router are you using? Also, what does it say under 'more info' in that LIVE connection test? Lastly, does the issue persist if you wire directly to the modem?
One thing to try off the bat is to reset the modem and router, by unplugging power from both for about 30 seconds.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Model: I found the No.: F5D8233-4 v4
More Info: Your network doesn't have a sufficient MTU setting. Xbox LIVE requires a minimum MTU setting of 1364.
Wire Directly: Not sure
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
I'm having a simiar problem. I can sign on to XBox live no problem (I have a Belkin N router as well), but as soon as I try to download an update, play a game online, or connect to netfix I instantly lose connection and am signed off of XBox live. Then when I go to try to sign back on, it won't let me reconnect with my wireless connection.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
I had similar problem. Had anyone got lucky?
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
k i turned it off n it still disconnects. any other help?
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Please take a look at this post about MTU issues and how to resolve them.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated August 18, 2021 Views 9 Applies to: