can not log into my xbox

Hello,

 

Since yesterday I have one month free xbox live gold. All worked well but yesterday I changed my username on the computer.

But if I want to log into the Xbox, he says that I have no valid accound, I think I should change my username in the xbox but I can not login now.

 

someone has an idea let me know!

 

Regards Jacob,

I do believe that you will have to "Recover Your Gamertag" to your Xbox in this situation.

This link will show you the steps for recovering your Gamertag to your console.

support.xbox.com/.../gamer-profile.aspx

Give it a try and see if it helps.

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Question Info


Last updated August 18, 2021 Views 7 Applies to: