Windows Update error 80245001

It has both Avast! antivirus and MSE installed

Your security arrangements break the basic rule that you should not install two anti-virus products!

The providers of a number of anti-virus products make similar claims. It does not make the claims true.

0x80245001 -2145103871 WU_E_REDIRECTOR_LOAD_XML The XML extracted from the wuredir.cab failed to load into the DOM.

Are you using the Avast firewall?

On Thu, 13 Feb 2014 18:30:23 +0000, Gerry C J Cornell wrote:

The providers of a number of anti-virus products make similar claims. It does not make the claims true.

Ditto! And let me add, for DevinSmith6714's benefit, that running two
at once degrades your performance and creates the risk of problems as
they interfere with each other.

Fair point, but it seems to be at least more effective and I have not had any issues, if anything its been far more effective than MSE has been thus far.

I was using the Avast firewall but decided to shut it down before completely uninstalling Avast and switching back to the windows firewall.

Usually this is the case, but as I said, and as I have also checked, MSE and Avast work seamlessly together, and at least gives the option to add it as a secondary scanner, and having both running never had any noticeable impact on performance like say Norton AV would.

However even with only one the lack of windows update remains.

I suggest you run the Microsoft Genuine Advantage Diagnostics Tool in normal mode and copy and paste the results in a reply for further analysis:
http://go.microsoft.com/fwlink/?linkid=52012

Run the Tool and when it completes click the Copy button, open a text file like Word or Notepad and select Edit, Paste. You can paste directly into a reply here. Open a reply, right click and select Paste.

I've run the tool and here are the results

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4C4FD16B-21F7-47EB-A203-A787E7925B89}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4C4FD16B-21F7-47EB-A203-A787E7925B89}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-956322425-969636760-2544637902</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F8a</Version><SMBIOSVersion major="2" minor="7"/><Date>20120615000000.000000+000</Date></BIOS><HWID>BC123607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7600.0000-0752011
Installation ID: 007952437762369890929676980256815275050532784572952722
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 13/02/2014 20:40:42

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: PgAAAAIABAABAAEAAQADAAAABAABAAEA6GE+FxU/4i0WUpSWdLhgGpSrtH939vQBo6AnlG6HjIWgv9aUlmM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   ALASKA  A M I
  FACP   ALASKA  A M I
  HPET   ALASKA  A M I
  MCFG   ALASKA  A M I
  SLIC   ACRSYS  ACRPRDCT
  SSDT   IdeRef  IdeTable
  SSDT   IdeRef  IdeTable
  SSDT   IdeRef  IdeTable

I have also uploaded the requested information to SkyDrive. All reports were obtained from normal operation.

https://skydrive.live.com/redir?resid=D2C576425A69F155%21166

One other thing I should ask, the Windows backup utility always throws up a 'shadow drive' error whenever I try to use it, could that possibly have something to do with this as well? Normally id just reinstall Windows, but trying to find a backup utility for my 1TB HDD has been difficult.

Please install Update for Windows 7 for x86-based systems (KB971033)

http://go.microsoft.com/fwlink/?LinkID=150841

Once installed restart your computer I suggest you run the Microsoft Genuine Advantage Diagnostics Tool again in normal mode and copy and paste the results in a reply for further analysis:
http://go.microsoft.com/fwlink/?linkid=52012

Drive    C:
Description      Local Fixed Disk
Compressed     No
File System       NTFS
Size       931.51 GB (1,000,202,403,840 bytes)
Free Space        11.03 GB (11,839,778,816 bytes)

You need something in excess of 180gb free disk on your C partition. Your page file needs to be increased to 4gb.

To investigate disk space usage download and install Treesize (freeware).
http://www.jam-software.com/treesize_free/

Information on Treesize
http://www.jam-software.com/treesize_free/

When you open Treesize select Scan from the Menu and you will see a list of drives. Click on C and it will generate a list of Folders.

Post the names and the sizes of the 6 largest folders and the total at the top of the list.