I just recently bought a new keyboard, it's just a generic USB Keyboard there's nothing fancy about it. It's an HP Elite USB Keyboard, and my Windows 7 system will not recognize it. I thought it was just the keyboard because I have had several other
USB devices connected to the machine so I tried another USB keyboard and that one did the same thing. "windows was unable to install the driver". When I try to manually go in and install HID Keyboard Driver it comes back and says this device cannot start
code 10. Right now i'm using an old ps/2 keyboard and would like to use my usb keyboard. It works in the BIOS, or any other OS but the one that's installed. I really do not want to do a fresh install as I have many games and stuff saved on this install.
The keyboard does work on any other computer I plug it into.
Hi Sean,
This could be caused due to driver issue. I would suggest you to try these steps and check if it helps.
Method 1:
You may use the hardware and devices troubleshooter and check if it lists any issues-
http://windows.microsoft.com/en-US/windows7/Open-the-Hardware-and-Devices-troubleshooter
Method 2:
I would also suggest you to download the latest chipset drivers from the manufacturer website and check.
Refer to the below link for assistance–
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly
Hope this helps and keep us posted.
Anil
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