Can't install KB3081455

Hi! I have problems installing new update for Windows 10. I have Windows 10 Home x64 and always I try install latest update KB3081455 it's fails to install. In event viewer I see error code 0x80070002. Already tried Windows Update troubleshooting but this isn't help.

Microsoft, please bring back option for notify only when new updates is available! This is not serious that Windows tries install this update always after restart despite the fact that it was failed before. With Windows 8.1 I always installed updates after some days after it release so I avoid such problems.

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Use the following to enable Notification before the download:

1. Type gpedit.msc in RUN or Start search box and press Enter. It'll open Group Policy Editor.

2. Now go to:

Computer Configuration -> Administrative Templates -> Windows Components -> Windows Update

3. In right-side pane, look for "Configure Automatic Updates" option.

4. The option would be set to Not Configured. Double-click on it and set it to Enabled.

Now select any of the given options according to your requirements:

  • 2 - Notify for download and notify for install
  • 3 - Auto download and notify for install
  • 4 - Auto download and schedule the install
  • 5 - Allow local admin to choose setting

-Askvg.com

Hope this helps.

Mark Yes below the post if it helped or resolved your problem

Opinions expressed are solely my own and do not represent the views or opinions of Microsoft.

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Sumit,

Correct!

It may be wise also to

1. Disable "Enabling Windows Update Power Management......" (two up from your suggestion)

2. Use the clunky "Windows Update ShowHide.diagcab" to protect drivers that are not to be updated.

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+1.

Absolutely correct.

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Opinions expressed are solely my own and do not represent the views or opinions of Microsoft.

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Thomass,

On another thread sjhoyes came up with a solution which also worked for me:

Run as administrator (right click on Command Prompt) "sfc /scannow" (no quotes) which cleans and repairs Windows files. Then re-run the update.

But this begs the question "How do so many files become corrupted"? There were pages and pages in the log for me.

Pity Microsoft could not suggest this solution.

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This has to be the most ridiculous update failure that I have ever encountered.

But I have found the solution.

I had moved around some links to some built-in Windows utilities in the Start Menu.

such as:

- Windows Speech Recorder

- Windows Journal

- Character Map

In another thread (see turkeytrots reply above), I read that running

the command "sfc /scannow" in an admin command prompt should fix the issue

and would allow the update to be installed properly afterwards.

And indeed that fixed the update failures.

But what did it repair?

Of course, there was not much "system file corruption", as I have just recently installed

Windows 10 and have not messed around with its protected system files.

But as I like my Start Menu nice and clean, I had moved some of the links in the Start Menu

into different folders.

While reading the "changed files list" in the release notes of KB3081455,

I noticed that this update is supposed to change the following file: "Windows journal.lnk".

My suspicion was that the update might fail because

I had moved that link in the Start Menu into another folder (see above).

Thus, the update would be unable to find that file.

After applying the "sfc /scannow" command, only some measly 3 files were repaired:

Windows Speech Recorder.lnk

Windows Journal.lnk

Character Map.lnk

Everything else was fine as expected (remember, it's a pretty fresh installation of Win10).

You can verify that by using the following command in admin command prompt:

findstr /c:”[SR]” %windir%\logs\cbs\cbs.log >sfcdetails.txt

Then have a look at the sfcdetails text that was just created in your current folder

and see for yourself what has just been "repaired". It won't be many files ;)

(Note: All SFC entries in the logfile start with "[SR]" and the above mentioned

command skims the log file so that only the relevant entries will be written into the new text file

for you to look at ;))


After that, the update completed successfully without a hitch :)

Bottom line: Allowing a major OS update to fail just because some links to some Windows utilities

had been moved around in the Start Menu before is simply ... absolutely ... pathetic to the extreme :(

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Thanks so much for this solution. I had the exact same problem. I also sorted some links in my start menu, and therefore could not install this update. But with your solution, it works. Thanks!  :-)

And to you Microsoft:

You be serious? What embarrassing bug...  :-(

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H2SO4JB,

I guess it won't be long before Microsoft claim this as their very own idea and a solution they knew about all along. :-)

Incidentally I too had tidied the Start Menus on both my affected (infected?) machines in order to rationalise the entries.

The real hero of the day is sjhoyes who first came up with the idea.

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Didn't work SFC finds nothing and windows fixy thing does nothing cant install help

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Same thing happened to me.....

Exact. Same. Thing.

This is ridiculous that customization of the start menu "I" use causes an update to fail... seriously what the real hell Microsoft

I can't believe I've been leashed into doing this on every update now that causes some security issue and that a shortcut change will stop an update from happening......

MICROSOFT LEAVE MY DAMN START MENU ALONE ITS MINE NOT YOURS ****

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Eqsanctum,

There is a way of avoiding the use of the Start Menu and to give quick access for your favourite applications. This idea was originally used by a bit of software called RipBar for Windows 3.1!

1. Create a directory (where Microsoft cannot get at it  ;-) ) and load it with shortcuts to your favourite stuff.

2. Right click on the Taskbar, choose Toolbars, New toolbar and add your directory (others can be added later).

Sorted! You now have much quicker access to your applications.

Beware though, since the advent of Windows 10 these added toolbars occasionally disappear after a restart and may need to be added again. Hey, Ho.

As an aside, some of my Start Menu changes have been reversed by the update! Also I cannot find a way of grouping or eliminating the fixed ones such as Alarms & Clock, Calculator, etc. Any ideas anyone?

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Last updated July 12, 2018 Views 5,953 Applies to: