Hi,
Thank you for posting your query on Microsoft Community.
We regret the inconvenience caused to you. Let me assist you.
Please provide us with the below details for better clarity on the issue.
1. Did you make any changes to the computer prior to the issue?
2. Do you have any 3rd party security application installed on your computer?
3. Have you installed all pending updates on the system?
I understand the CPU usage is showing higher than normal on the computer. The issue might have been caused due to some recent changes on the computer.
I suggest you to try the below methods to check if it helps to improve the performance of the computer.
Method 1: Run the System and Maintenance Troubleshooter.
Refer these steps:
1. Press
Windows key + X, select Control panel.
2. Change the view by option on the top right to Large icons.
3. Click on
Troubleshooting and go to System and Security.
4. Click on
Run maintenance tasks.
5. Restart the computer and check if the issue is resolved.
Check if the performance is improved, if not try performing a
Clean boot and check if the issue persists.
Method 2: Perform a Clean boot and check the status of the issue.
Perform a clean boot to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.
How to troubleshoot problem by performing clean boot in Windows: https://support.microsoft.com/en-us/kb/929135
Note: Refer "How to reset the computer to start normally after clean boot troubleshooting"
to reset the computer to
start as normal after troubleshooting.
Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.