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Updating error :397F-40A3-1381-0300-C800-0036,

Hello

I am trying to join xbox live but it asks to update the system first. When I try to update the system it starts downloading the updates and then gives the following error code:

 " 397F-40A3-1381-0300-C800-0036". I have tried everywhere on the website but couldnt find any solution. I have recently bought this NEW and its such a disappointment. Could you sort this out for me please??????/

I finally was able to get past the last error code which just wouldn't let me connect at all, then it says it had to update, downloads update, restarts console, boom, this error code now.... whole system is corrupted and broken since november, nothing but errors. i want to be refunded the money i spent on xbox live gold, this is ridiculous

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Hello,

I am also getting the same error code except for the first 4 digits which reads 4099 in my case.  If other people are having the same error please come forward so that we can claim for fixes or refund.

Thanks for reporting.

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I also have the same problem, but status code started 4099

help me please for me forum XBOX360 UPDATE Error

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You should repair it

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i get the same error , did anyone find a solution for it

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Greetings SkeletalImp!

Your only resolution is to contact Xbox Support and have them know about your issue.

Error code C800-0036 would indicate that your console has been tempered with or modified. A console that has been tempered with or modified will be banned and can no longer connect to Xbox LIVE, install software updates, or play games that require a console software update.

Contact Xbox Support and have them verify.

The impossible just takes a little longer

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Last updated August 18, 2021 Views 22 Applies to: