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Cant authorize payment option

It keeps telling me my credit card isnt valid. I am entering everything correctly, and have tried 5 or 6 different credit cards. It won't let me add one. I've called and they were absolutely no help whatsoever. This is ridiculous. I can't add a credit card to my account. What the heck. Please HELP.

Are you getting a status code with your error? If you attempt to make too many purchases with a short amount a time, the processor or the bank will issue a temporary block on the account. It could happen from xbox billing servers as well. It's simply a fraud protection measure. I would suggest waiting a few days before trying again or using a prepaid method.

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Well the thing is I've tried using my mom and my dad's cards, and a few of my friends cards and it simply won't let me add any of them. It keeps telling me all the credit cards are invalid. Unless it does the temporary block by IP address, in which case I bought a 1 month for a different account the other day.

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Try our sticky post regarding adding payment methods. Does any of this info help you out?

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Last updated August 18, 2021 Views 9 Applies to: