Attachment opening issues with Office 2013

I have been having issues where I can't open attachments for office files from OL 2013.  If I try to open a powerpoint or excel file the app launches but NOTHING happens. If I save the file to the local disk it still won't open.

 

 I have figured out what the issue is.  It is the protected mode.  If I go to the trust center and disable the protected mode I can open the docs.  MS has broken something in the handling of protected mode.

Answer
Answer
Thanks for the helpful advice. In the Trusted Documents settings I unchecked all three options and now email attached files open just fine quickly. Problem solved!

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Last updated September 30, 2021 Views 43,280 Applies to: