my xbox wont recover gamertag

my xbox will not recover my gamertag,it says downloading updates.please wait then it tells me that there is a problem with the updates please try again later i have waited and tryed this five times already can anyone help me please

So are you getting these "update" messages after you select to recover, or when you turn the console on?

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it comes up after i try to recover gt

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tried to recover again and and it let me thanks for your help anyway :)

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It still won't work for me

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What won't work for you? Please describe your issue.

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Last updated August 18, 2021 Views 8 Applies to: