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Error Code: 80190821

Is something amiss with the XBL billing system? I am trying to put a new XBL account on my xbox and am trying to pay with the same debit card that I used on my old account, but keep getting this error when it comes time to purchase.

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GreyPilgrim-CE541714-D291-410C-84D6-81A93517B4BD

Have you tried adding the membership to the account on xbox.com as well as on your console?.
Might be worth a shot OP.

But if you continue to get the error it might be a good idea to phone support for your region on Monday morning.

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Mister Gwyther

Xbox Ambassador

Also make sure all your payment method information matches that of your Xbox LIVE account (name, address, etc).

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Question Info

Last updated August 18, 2021 Views 4 Applies to:

Error Code: 80190821

Replies (2) 

Question Info

Replies (2)