Cannot purchase XBOX Live game add-ons like I used to.

Just redeemed a code from a $25 XBOX card and want to purchase add-ons for Bubble Bobble Neo! and Pac-Man CE DX. Instead, I get a message saying "you have no valid payment options on file" and it's wanting me to change payment options. I don't want to use a credit card and I don't want to give private information since I already redeemed a $25 dollar card. I'm not sure where my money/credits are or why it's not letting me just download my add-ons. Am I not seeing or missing anything?

Was this discussion helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this discussion?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this discussion?

Thanks for your feedback.

Are you trying to purchase via the PC or XBOX Live through the console?

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Currency cannot be used on the website as the site is not yet set up for it.  You can only use currency via the console at the moment.

Give back to the Community. Help the next person who has this issue by indicating
if this reply solved your problem. Click Yes or No below.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Can't download bubble  bobble  neo  xbox 360

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Discussion Info


Last updated August 18, 2021 Views 50 Applies to: