Black Ops online play problems

Clear your system cache:

System settings> memory> Device options> Clear cache

Confirmed / Inferior's suggestion should solve your problem.

Hi

Thanks for the reply.  Ive just tried clearing the cache but it still doesnt work.  

It is possible your account has been banned from the Black Ops servers. Have you done anything that would warrant that? Click the link below to find out:

9. NO ONLINE GAME BAN APPEALING: Players may be banned from using in-game features / functionality for varying durations of time for violating the posted Security & Enforcement Policy. All bans are the result of a review process in which direct evidence is gathered prior to action being taken. Bans are not subject to appeal. As such, topics/posts created to discuss the merit of an ONLINE Call of Duty game ban, or the alleged innocence of a banned player, is considered a form of spam and is prohibited.

Read the full Security & Enforcement Policy here: Click Me

One way to find out for sure is to put your profile on a USN Flash Drive and take it to your friends house. If you can connect from there to the game then the issue lies on your console or network. If you cannot connect you are banned.

It shouldnt be banned as the xbox is brand new.  Ive had a friend come over and look at it and apparently the numbers in the top left of the screen when you start black ops are different to his.  Does this mean im on a different version and if so how do i update manually?

sorry that should of said top right of the screen

Just an update to whats happening.  WEIRD.  I can try the game in my sons xbox in the living room with this error message.  I then take that same game upstairs to my old xbox360 premium, recover his gamer tag on it and the game works fine, as advertised.  That has seriously mithed me.  The problem has to lie within the new xbox but i havent a clue where? Ive tried recovering his gamer tag on the new xbox but that doesnt seem to fix it either.  Any more idea??

The numbers at the top right change as and when Treyarch release hotfixes for the game. For some reason your son's console isn't getting that update. Try getting in touch with Treyarch via their customer support or you can bug Josh Olin on Twitter (JD_2020 - Treyarch's community manager) and see if they can help.

Alloy, is the game version (those numbers you referenced) the same or different on the two consoles in your home?

they are the same.

Ive just taken my sons xbox over to a friends house.  I used my xbox, my black ops game and my controller and it worked fine.  The problem clearly lies with my modem.  Im using AOL on a wireless speed touch router.  It must be block that 1 xbox from getting onlline to black ops servers.  Has anyone got a clue about what might be happening

thanks