I am using Windows XP SP3 and Internet Explorer version 8.0.6001.18702
I have tried every applicable Flash Player download/install procedure provided on http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html My basic approach has been to:
- Verify I'm logged in as the administrator and that Internet Explorer security and JavaScript settings are correct
- Disable my Norton Real-Time Protection and close all programs that use the Flash Player
- Perform an uninstall of Flash Player with uninstall_flash_player.exe and delete all files in C:\Windows\system32\Macromed\Flash
- Cleanse the register using subinacl.exe (Windows Resource Kits) inconjunction with reset_fp11.bat file from Adobe
- Recycle computer power
- Attempt to install Flash Player using install_flash_player_11_active_x.exe
The above procedure has been repeated many, many times halting with "The Flash Player ActiveX control could not be registered" error. Tried one time using msconfig to set a diagnostic startup to limit all the background software running.
I have been to the Adobe forum for help and my above approach has incorporated all their inputs. Please provide recommendations to support a successful install of the Flash Player. Screen shots of error messages provided upon request. - Jim