Error 1607 when installing programs on Windows 7.

Hi,

• Which program are you trying to install?

This error occurs when the InstallShield application is corrupted or is damaged.

Follow the methods listed below to fix the issue:

Method 1: Rename the InstallShield folder

a.  In Windows Explorer or in My Computer, open the following folder: DRIVE \Program Files\Common Files\
b.  Right-click the Installshield folder, and then click Rename.
c. Type InstallShield1, and then press ENTER.
d. Try to install the program.
e. If the problem continues to occur, go to Method 2.

Method 2: Locate and then close the files.
To resolve this problem, locate, and then close the Idriver.exe and Msiexec.exe files. To do this, follow these steps:

a. Open the Task Manager. To do this, click Start, type taskmgr in the Start Search box, and then click taskmgr.exe in the Programs list.
b. On the Processes tab, in the Image Name column, locate idriver.exe and msiexec.exe.
c. Select each instance of both processes, and then click End Process.
d. Click End Process on each Windows Task Manager window that opens.
e. Close the Task Manager.

“Microsoft Games: InstallShield Error Messages” http://support.microsoft.com/kb/910816

Diana
Microsoft Answers Support Engineer
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