This is first time here on the Microsoft Community page. Recently, I've been getting a blue screen of death each time I open an open either a text file or a Microsoft Word document.
After I open a doc / word text, about 5-6 seconds later, the blue screen comes along and it says that "PAGE_FAULT_IN_NONPAGED_AREA".
I tried getting the Blue Screen dump information into a document, however, I can't open the file without my computer crashing.
So I took a picture of the Blue Screen, and I'll do my best to type everything out.
"Technical Information:
STOP: 0x00000050 (0xFFFFF900c26ce110, 0x0000000000000001, 0xFFFFF9600004DD92, 0x0000000000000000)
win32k.sys - Address FFFFF9600004DD92 base at FFFFF96000000000, Datestamp 51aebla7"
So far, here are the things that I have tried to fix it, but have come up with no avail:
- Check disk error (it says that was a corrupted file, and that it fixed it. However, that didn't not resolve my issue"
- I haven't installed any new drivers or updated any drivers
- I haven't installed any new drivers or updated any drivers
- I've ran a virus/ malware scan (computer is clean)
What else can I do? This problem hit me about a week ago, and within one more week, I'm off to college.
I don't have the money to buy a new laptop, and I don't know what else to do.
I really appreciate any input / help I can get.
Thank you,
- Edward