June 10, 2024
Windows 7 Forum Top Contributor:
Bill Smithers - LemP ✅
"The previous system shutdown was unexpected" error
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Hi Carlos,
Troubleshooting startup problems can be difficult because every PC is set up differently. Drivers, conflicts with other programs, malware, and memory can all cause startup problems. Startup repair can detect and fix problems that prevent your PC from starting.
Perform steps from the link mentioned below and see if it helps.
Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.
The Microsoft Safety Scanner is not a replacement for using an antivirus software program that provides ongoing protection.
Please take a backup of the data to an external disk as scanning may result in data loss.
Please reply if you have any questions.
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Than how to trouble shoot this issue. Please ex plane clearlyWhenever powering up my system after it hibernated from sleep, I get an error message at boot stating that the system wasn't shut down nicely.System event log says that "The previous system shutdown at <time> on <date> was unexpected".
The last event logged before the system powers off (logged at <time> + 10 seconds) is "The system is entering sleep. Sleep Reason: Hibernate from Sleep".
This started happening after the last Windows update. I don't get this error when I force the system to hibernate manually. Filesystem scan reports all ok.
Ideas?
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Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/
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Question Info
Last updated July 27, 2023 Views 50,759 Applies to: