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Windows update failing with error code 0x8024200b and 0x80070490 on Windows 10.

Original Title: Windows Update

I have the following messages in the Windows 10 Update menu:

• Hewlett-Packard  - Imaging, Other hardware - Null Print - HP Photosmart 7520 series - Error 0x8024200b

• Hewlett-Packard  - Imaging, Other hardware - Null Fax - HP Photosmart 7520 series - Error 0x80070490

Is there someway to correct them or hide them.  HP Support Assistant indicates that there are no updates for the computer or printer.  The printer work with no errors or issues.

Answer
Answer

Found a solution posted by another user on an HP forum, and it worked for me, so I thought I'd share it here.

In Windows 10, right click on start button and select Device Manager from menu. In Device Manager, double click on Printers to expand list. If there are Unknown Devices, right click on each and uninstall them.

I tried this, then went to check updates in Settings. Once check for updates refreshed, annoying notices about HP errors were gone!

Hope this helps others, too... Good luck!

Thanks a lot, that worked for me too!

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Question Info

Last updated November 17, 2020 Views 3,403 Applies to: