Error 8007057

Ok i just started my journey through xbox live ..i canceled my free 1 month because i didnt want to play online etc.. now im thinking of joining the fun and it seems that i cant have my free trial now and i want to try xbox live before i buy 12 month sub. on my current account ... i dont have alot of emails to use for xbox live so i dont want to waste my time creating emails that i wont use ... is there any way to have my 1 month free trial offer again without having the error?

Hello,

This error / status code means that you do not have a valid billing / payment information on the account. You need a credit/debit card on the account along with billing information before you are able to get the free trial. There is no way around this.

There is no way to get this free trial offer to pop up again without making a new XBOX Live gamertag, which means you'll need to use another e-mail address and make the account on the console after you have payment information ready to be added. Adding payment information and starting the trial will automatically turn on automatic renewal on the account, if you don't wish to continue the subscription after the 30 days you'll need to turn that feature off. This can be done by following the directions here.

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Question Info


Last updated August 18, 2021 Views 15 Applies to: