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Unable to authenticate/connect my login?

So I'm getting a "cannot connect with a error code: 80072ef3" this All started after accepting new terms and condition. Was connecting fine last night with no issues. It asks me to enter my email and password to log in then gives that error and I'm kicked back off having to relog back in. It does this for each account on my xbox yet I'm having no problem signing into the website or even Smart Glass for that matter. When it asks for my password though, it does temporarily sign me on long enough to give the pop up saying I have 2 friends online and give me all the adds and what not that appear on the xbox home screen.

It's now a new error code lol Code:80151103

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Hey BuckieJr,

It sounds like there's something bugging inside of your profile.

Could you try the following:

  1. Delete your profile (profile only, NOT profile and all items)
  2. Clear the System Cache twice
  3. Restart your console
  4. Re-download your profile
Let us know if doing this fixed the issue =)

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I will try once I'm off work :) Ty for the suggestion

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Sounds great BuckieJr,

Please keep us posted on the issue =)

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Last updated August 18, 2021 Views 27 Applies to: