Okay, so this is a bit of a read but I'd love for you guys to help me out. My buddy's account got recovered by who we think is the previous owner. He was the only person that knew the windows id and password used to recover the account. We pretty much had to interrogate him but we eventually got the info we needed to get the account back.
Thing is someone (the previous owner adamantly denies taking the account) charged $133 on my buddies credit card(10,000 Microsoft points). Needless to say we spent all day on the phone with customer support and their looking into it blah blah blah. Well, when we recovered the account back to my buddy's xbox the points were gone, so my questions are:
1. Is there anyway to track what was purchased with the MS points?
2. What does the hacker get out of buying things with an account he doesn't get to keep, is there a way to transfer the points to a different account?