Ask a new question

Monopoly Streets Corrupt Download Help Please

I have purchased Monopoly streets today, and have tried to download it 10 times now. Each time I try to download it gets to 99% then says it can't download this item. I go and delete the file from the HDD  sometimes it says unknown game with yellow exclamation point and a file only 40 KB in size, sometimes it has Monopoly Streets with an exclamation point and 1.3 GB in size, I then clear cache, and try again.

Have done a speed test and it is fine. Upload and down numbers look great. I have a very fast speed. I have turned off all other computers in the home to make sure that other computers are not eating up bandwidth.

I have also downloaded a demo game to make sure I don't have a download problem, and it downloaded and is working fine. It seems to be with this game only. Anyone have this problem, or a solution I could try?

Thank you!

 

Perhaps try deleting your profile only and then recovering it to see if that helps.

Give back to the Community. Help the next person who has this issue by indicating
if this reply solved your problem. Click Yes or No below.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Deleting my profile? Hmm, do you think that would really help? Considering other downloads work perfectly fine? I dont know how to do that, but I will research it. It will not cause major conflict as it is the main profile on the account? Sorry, I do not have alot of xbox experience. It is mostly my children that use it, not me. This is the FIRST game I am downloading for myself, and of course, it doesnt work :( sniff, lol.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

It's possible that a minor corruption of your profile is causing the problem you're having with this particular download.  Just go to My Xbox>System Settings>Memory and delete the profile only and then recover it.  Make sure you don't delete the profile and content as you will lose your game saves as well.  As I said earlier hopefully it will help with your issue.

Give back to the Community. Help the next person who has this issue by indicating
if this reply solved your problem. Click Yes or No below.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Ok, done it, now waiting on download again, will let you know. Thanx :)

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Nope no go... posting new help with further things I have tried.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Ok we tried the easy stuff.  Here's a link with some information on your problem.  Hope it helps.

Give back to the Community. Help the next person who has this issue by indicating
if this reply solved your problem. Click Yes or No below.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Sigh, I have seen this post, and have done it all :( Am I to guess this is something that forums wont help me with... I have been on the phone with xbox 6 times now, and they are stumped as well. Not to mention I have emailed back and forth 5 times, sigh... so sad :( Got anything else for me to try before I give up completely

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Well if your system is connected via wireless, try connecting an ethernet cable for the duration of the download.  If that doesn't work perhaps it's something to do with the hard drive.  You could always try downloading to a usb drive.  Beyond that, I think I would be stumped as well.

Give back to the Community. Help the next person who has this issue by indicating
if this reply solved your problem. Click Yes or No below.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Always been connected via ethernet cable. I even TRIED wireless just to see if that would work, lol. It did not. I have also connected straight to modem, no router...no go...

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated August 19, 2021 Views 16 Applies to: