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Xbox Live not connecting trough Powerline

Hello, first I will fill the form which I saw on a sticky post:

  • What Country/State/Province do you live in? : Finland, Oulu
  • Modem brand & model number: Telewell-EA510 v3(c)
  • Router brand & model number: Telewell-EA510 v3(c) (its a modem adsl so it works as adsl and a router)
  • Powerline brand and model: D-Link DHP-200
  • Network Connection Type: Wired
  • Is UPnP Enabled? Yes
  • Is NAT Type Open? : No, moderate.
  • Any Error Codes you encounter: Cant connect Xbox Live using static IP. / Cant obtain IP address from router or modem.
  • What type of internet do you have? Cable/DSL/T1/3G? : Cabel i think.
  • Who is your ISP(Internet Service Provider)? : DNA
  • When you run "Test Xbox LIVE connection" what is the exact message shown on screen?: Cant connect Xbox Live using static IP. / Cant obtain IP address from router or modem.

To notice, Xbox Live has been working on me, but now it does not work for a reason or another. So hopefully this will get you started. Also, I have tried to use normal and bridged port, but none has worked. This is the complete list I have tried:

  • Using DHCP and no DHCP
  • Using bridged and normal port on ADSL
  • Changing Powerline adapters
  • Changing ethernet cables
  • Using static IP (for real, I tried TONS of different setups)
  • Using automatic IP
  • Using alternative MAC address
  • Disabling MAC filter from ADSL
  • Manually addressing DNS servers
  • Using automatic DNS servers
  • Resetting Xbox network settings to factory
  • Switched and unplugged every single networking device and plugging them back each after 30 seconds from another device
  • Resetting ADSL to factory settings
  • Setting Powerline to different electricity socket
  • Trying to entablish the connection with Powerline with computer
  • Using ADSL's host name

So NONE of these have worked out so far and I really hope that you will find the missing lead. My current xbox settings are these:

  • IP (auto): 169.254.181.182
  • Subnet Mask (auto): 255.255.0.0.
  • Gateway (auto): 0.0.0.0
  • #1 DNS: 62.241.198.245
  • #2 DNS: 62.241.198.246

Hopefully this is enough to help me somehow.

Regards!


Also, I would like to appoint that the Powerline adapter's MAC and IP address is visible on ARP table under Wired tab. But on DHCP table it is not visible.

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Hi, if you are saying that a PC doesn't work either using the powerlines I suspect there's an issue with the powerlines or the socket you are plugging them into (make sure they are straight into the power socket, not an extension socket). Usually the powerlines have LED's showing the connection status to show if they are connected to each other

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As I told, I have had issues with connecting PC to the Powerlines. Though, all of the Powerline LED's work as they should. I shall to use different power socket which I used when it still worked. I'll report with the results later on.

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Yea, changing the power socket did not change anything. I'm wondering if my PLC's are broken.

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I would just concentrate on getting it working using a PC , if it doesn't work with PC (which is easier to troubleshoot) it won't with an Xbox. Ensure you try different ethernet cables and ports on the router as well. With your router using DHCP and your PC set to "Obtain an IP Address automatically" it should work straight away

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Question Info

Last updated August 18, 2021 Views 538 Applies to: