I never set up a 4 digit pass code. How can I delete this??? I have the gold account and I'm trying to download the free games but it asks for the 4 digit controller key pass code.
May 10, 2024
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January 12, 2024
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pass code
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Greetings!
Sorry to hear you're having trouble with Xbox LIVE. You may want to try deleting and re-downloading your gamer profile. Here is a guide.
Deleting Your Profile:
- Go to Settings, and then select System.
- Select Storage.
- Select All Devices.
- Select Gamer Profiles.
- Select the gamertag that you want to delete.
- Select Delete.
- Select one of the following:
- Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.
Downloading Your Profile:
1. Press the Xbox Guide button on your controller (large X button in the centre of your controller).
2. Select Download Profile.
Note Not seeing Download Profile? Press X to sign out of your profile.
Hope this helps!
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Sorry, but that did not work for me. thanks anyway
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Hello RockyV88, for your concern, please register first your console by opening this page myservice.xbox.com, after you register your console to your account, please contact the Xbox Customer Support support.xbox.com/.../contact-us so that they can reset your 4 digit passcode.
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Sign in to Gamertag
1.press the Guide button on your controller, go to Settings, and select System Settings.
2. Select Console Settings, and then select System info.
3. Once you`re in the System information page, please press these buttons in sequence on the controller:
Pull the left trigger.
Pull the right trigger.
Press the X button.
Press the Y button.
Press the left bumper ( button above the left trigger ).
Press the right bumper ( button above the right trigger ).
Press Up (Dpad)
Press A
Press Left (Dpad)
Press X
Reset System Setting will come up.
Go ahead and follow the Reset steps and the pass code will not be back.
Sounds crazy, but it works.
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Yes, the U,A,L,X is the system reset code of your console and it will also delete the passcode of your family setting.
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Question Info
Last updated August 18, 2021 Views 15 Applies to: