im having a few problems with my xbox live accout it was fine a few days ago but when i tried signing in recently my accout was no longer on my hard drive and when ever i try and download my profile i keep on gettin the error code 8007045D
May 10, 2024
Xbox Forum Top Contributors:
SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅
April 9, 2024
Contribute to the Xbox forum!
Click here to learn more 💡
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
error code 8007045D
Report abuse
Thank you.
Reported content has been submitted
This error code would suggest you are having some issues with your storage device (HDD/USB Stick). Take out your storage device and give it a clean. Wait a few minutes and try putting it back into your console. Let us know if this works.
Report abuse
Thank you.
Reported content has been submitted
1 person found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi there,
can you check if the profile or a corrupted version is present in the storage section. If so delete it (profile only) and try to download it again.
Follow the steps on this link regarding this error code:
support.xbox.com/.../error-code-8007045d
And let us know the results
Report abuse
Thank you.
Reported content has been submitted
4 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
i have tried both options so far and non of them have seemed to work
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Do you have the ability to remove your hard drive from the console and use another storage device like a USB Flash Drive to see if you can download your profile onto that without this pesky error code?
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
ive tried using a usb stick but still getthe same error code
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Try turning off your console, and removing all storage devices - internal/external hard drives, USB, etc. Then, once everything is removed, ONLY add your primary storage device (i.e. your hard drive) and turn the console on again.
Update the console by going to Settings > System > Storage then simply highlight the hard drive - do NOT select it. Then, on your controller, hit the following sequence: LB - RB - X - LB - RB - X - LB - RB - X
You will then receive a pop up that asks to delete updates from your Xbox. Select yes. Once it is complete, download the profiles to the console. If this works, you should then be able to do a licence transfer from Account Management to transfer all your DLC. Some items may need to be downloaded again from your download history.
I hope this helps :D
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Just a long shot, but can you try clearing the cache, check if there is a profile present in the storage device (just to be sure, if present delete it (profile only)) reboot the console and try redownloading the gamertag again. with only a hdd or usb connected.
-
@PMS Aloma I was wondering what does a license transfer or reinstall update have to do with the issue of his/her profile not being able to download?
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
@WPAK - Error code 8007045D is a system update failure. The troubleshooting steps I provided would have eliminated any corrupted or missing data by deleting the profiles and any updates from the storage devices. Once everything has been removed from the storage devices, the player may have had to download some items again.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Pms Aloma that worked thank you.......Maddenthug302..360
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hey there MaddenThug302,
I'm happy to hear that PMS Aloma's steps worked for you! If you have any additional Xbox Support related questions in the future, please feel free to create a new thread detailing what you're experiencing. This way you can receive support catered specifically to you from our community. Thanks!
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated January 21, 2024 Views 6,362 Applies to: