hi, i added my debit card details on to xbox.com and it is saying that i cannot take the debit card details off :( i know that you can ring microsoft but i dont want to do that because it cost a lot of money :( can you reply to this topic because i am starting to get worried
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Can anybody help me with taking debit/credit card details off?
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If you used the card to purchase points, try going to billing.microsoft.com to see if you can remove the cards there.
If you used the card to purchase a gold subscription, then you cannot remove the card while the subscription is still active. If auto-renewal is turned on then you will have to call support to have them turn it off so that you can remove the card when the account reverts to silver.
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ok thank you very much.... will the call cost ?
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It shouldn't.
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PE
hay erm well i been getting billed for $2.00 and i havent got anything yet i just sighed my debit card up today plz help
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TE
Please take note of the post date, 06/2011. You should make a new post about your issue instead of Frankensteining an old one. Those are just verification charges to make sure the card works. That $2 will be credited back to you.
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Question Info
Last updated August 18, 2021 Views 6 Applies to: