When I try to play a game I downloaded, while disconnected from the internet, I keep getting the "do you own this game or app" message. This happens on my own console, when I am signed in. Why is this happening, and how can I fix it?
May 10, 2024
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Hey gamers! Are you experiencing a problem with a specific game?
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January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
All my digital games are unplayable unless I'm online
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Did you used to have another Xbox One, or at least used your profile on another one before this?
Either way, the reason appears to me to be that you have another console set as your Home. The default is the first one you logged into. The solution for this is:
Connect to Xbox Live. Go to Settings, then in the left-hand column select "My Home Xbox". Go through the steps to make this your Home Xbox. Your downloads should now work even offline.
Let us know how you get on.
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SI
If you got to your settings at the bottom on the left hand side you will see
"my home xbox" go in there and set your xbox to your home xbox
You can then play anything you have downloaded without being signed in
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Great, that worked, thanks a lot people! The X1 I'm using now is the second one I've owned so that was probably it.
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Question Info
Last updated August 18, 2021 Views 91 Applies to: