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I have a program called auto care, it haSA nosource info and I cannot get rid of it???

I have a program called auto care, it shows no source and I cannot delete it, I suspect a problem
Answer
Answer

Diagnose and automatically fix problems with MSN Auto Care

MSN Auto Care is a new support tool that can diagnose and automatically fix some of the issues that

MSN customers encounter. You can download and install Auto Care from the

Auto Care website. Auto

Care can help troubleshoot:

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Installation issues

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Client issues

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Browsing issues

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E-mail issues

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Optimizing Windows Internet Explorer

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Repairing Internet Explorer

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Installing Internet Explorer from an MSN CD

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TCP/IP issues

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Winsock issues

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Uninstalling the MSN software.

To run Auto Care after it's installed:

1. In the C:/Program Files/MSN/Support folder on your computer, double-click

AC.exe.

2. Select an item from the

Select the Problem or Issue you want to diagnose and fixlist.

3. Click

Diagnose and Fix. When the process finishes, the diagnosis steps appear.

4. Next to any red X items that appear, click

Click Hereunder More Info.

5. To save the results in a text file, click

Save Result. The results are saved to the desktop in a

file called ACLog.txt.

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Answer
Answer
The only results of a Google search for "Autocare" bring up links to a legitimate program called Autocare, apparently having something to do with car maintenance. Without knowing more about your computer and details about where you see the program, what exactly "cannot delete it" means (did you uninstall it? is it even installed?), all I can suggest is that you perform the basic step of making sure your computer is malware/virus-free first:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). If possible, have all your data backed up before you take the machine into a shop.
MS-MVP - Elephant Boy Computers - Don't Panic!
Elephant Boy Computers - Don't Panic!

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Last updated June 27, 2018 Views 1,406 Applies to: