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Persistent network printer installation error 643

I am unable to install a network printer on a laptop running Windows Vista Home Premium. Error is x643. I have uninstalled and reinstalled NET framework 3.5 SP1 and updates. Printer has successfully installed on a laptop running Windows 7.
Answer
Answer

Hi,

 

1.       What is the make and model number of the printer?

2.       How are you trying to install the driver?

3.       Are you using a CD or downloaded driver to install printer?

 

I suggest you to try the steps provided in the following Microsoft article and check if it helps.

Error message when you try to install a WSD printer on a Windows Vista-based computer after the first installation attempt fails: "Operation could not be completed (error 0x00000643)"

http://support.microsoft.com/kb/944960

Also refer the following Microsoft article.

Troubleshoot network printer problems:

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-network-printer-problems

 

Hope it helps!

Basith M
- Forum Moderator (Multiple Forums)

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Question Info

Last updated September 9, 2019 Views 7,684 Applies to: