I bought a new laptop 6 mnths ago with windows 7 64 bit installed. worked fine up till 2 weeks ago. every time i shut down it stays on the shutdown screen till the battery goes flat. When i turn it back on it says windows has recovered from an unexpected
shut down. any ideas coz im all out?
Try following the method s provided below and check if it helps:
Method 1:
It might be some third party application is causing this issue. Put the system in clean boot. Follow the steps mentioned in the article given below to configure the system in clean
boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7