System image recovery password incorrect

Hi Markus,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience caused, I will be glad to assist you with this.

To better assist you, do let us know if you are logged in through the admin account. Also, what is the error message you receive when you enter the password.

You mentioned that you use PIN to sign in to Window. Just to make sure the password is correct, I would suggest you to try signing in through password by following the steps below and check:

1. In the sign in Window, click the "sign in options".

2. Choose the option to "sign in with a password".

3. Check if it accepts the password.

If that doesn't help, try resetting your Microsoft password following the link below and check again. Follow the on-screen instructions.

Why can't you sign in?

Let us know the result.

Thanks for your assistance:

I have not Problems loging into Windows account, so Login via pin on PC works, also via complete Password. Im able to Login to live Services via browser.

But when i boot to System recovery and try to do a System Image recovery, it say "Password incorrect".

Afer several attempts, i decided to boot via USB Install Media i*ve created 11.2015, and i was able to  Login to System Image recovery console with the same Password i always use. Recovery was usccessfull, but i decided to do a clean install with a newly created USB boot stick with the latest Windows 10 Setup from 02.2016.

Seems to be an issue with an update maybe?

Kind regards

same problem.

created another account just to verify it's not me, and same problem!

i even clicked the EYE symbol, which lets you view the password and it's correct.

Yet.. Windows will not accept????

wth?

Well I guess my backup is just lost too.

I'll refrain from expressing my personal feelings about this matter in polite company.

SOLUTION FOUND (for my specific case anyway)

I had been launching the system image restore from StartMenu->SettingsGear->Update&Security->Recovery->Advanced startup.

Instead I tried initiating the recovery by booting from my original USB Windows 10 install media. At the install dialog (after selecting keyboard, etc.) I hit tab to select the 'Repair or Recovery'*.

I was then able to restore from the backup without it requesting a password.

* I couldn't see the actual name of this button because it's out of view due to the non-resizeable dialog box being too small to show it at the bottom. This is a problem with all the dialogs in the early installation process likely due to font sizing problems on my high resolution display.

I have the same problem as above. Is there an admin password other than the password and pin I have set??