Hi,
Thanks for posting your query to Microsoft forum. I will certainly help you with this.
Make sure you’re logged on as an administrator and follow the steps:
Note: This method contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore,
make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following
article number to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
1.Press Windows + R and type Regedit
2. Go to HKEY_Classes_Root\CLSID\*CLSID*.
Note: *CLSID* stand for the ID that appears in your event viewer error. In your case, it's {C2F03A33-21F5-47FA-B4BB-156362A2F239}.
3. Right click on it then select permission.
4. Click Advance and change the owner to administrator. Also click the box that will appear below the owner line.
5. Apply full control.
6. Close the tab then go to HKEY_LocalMachine\Software\Classes\AppID\*APPID*.
Note: *AppID* is the ID that appears in your event viewer. In your case it's {316CDED5-E4AE-4B15-9113-7055D84DCC97}.
7. Right click on it then select permission.
8. Click Advance and change the owner to administrators.
9. Click the box that will appear below the owner line.
10. Click Apply and grant full control to Administrators.
11. Close all tabs and go to Administrative tool.
12. Open component services.
13. Click Computer, click my computer, then click DCOM.
14. Look for the corresponding service that appears on the error viewer.
15. Right click on it then click properties.
16. Click security tab then click Add User. Add SYSTEM then apply.
17. Tick the Activate local box.
CLSID:
{D63B10C5-BB46-4990-A94F-E40B9D520160}
and APPID
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
Let us know if you need further assistance. We will be glad to help you further.
____________________
Thanks & Regards,
Isha Soni