Hey gamers! Are you experiencing a problem with a specific game?
Click here and
we’ll get you to the right game studio to help you. When you open the
page, go to the "Help with games" section in order to find the
right path to look for help..
Hey gamers! Are you experiencing a problem with a specific game?
Click here and
we’ll get you to the right game studio to help you. When you open the
page, go to the "Help with games" section in order to find the
right path to look for help..
Hello, bought minecraft dungeons as a gift for friend who is in different eu member country, turned out he cant reedem code. I cant request refund. Is there any possible solution to this issue?
Thanks for reaching out to the forums. We see you have issue with refund for a gift. We recommend requesting a call from support to assist you further.
When you go to
Contact
Us,follow these steps to request a call from support:
Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select
Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then
hit next Step
4 ----scroll down to select request a call
Once they call explain the issue and they will be able to
help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.
Hope this helps.
Brad
Stay safe have fun. GAME HARD just not too hard :) ಠ益ಠ
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