Xbox rewards

I renewed for a 12 month Xbox Live Gold and the point equivalent to the renewal did not add to my account..

 

I redeemed the code via website on 2/13/2014

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Renewals are awarded after the subscription starts, not from the day you add the time. You do have to be on a gold subscription when you add the time in order to qualify.

If you need further assistance with the program, it's best to post in the Rewards forums - forums.xbox.com/.../29.aspx

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