Xbox one system stuck on green Xbox one screen after latest update for the new experience please help

well i'm on the Xbox one preview program i had an update yesterday for the new Xbox experience n now my system is stuck on the Xbox one green screen after the update. i have try everything n nothing is working i called Xbox support but they said there's nothing they can do because i'm in the preview program so they send me here cuz you're the only ones the can help me so please help plus i cant seen to access the preview program private forums to report my problem please help thanks.

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:
Answer

Hey there Cyborg Ninja01!

Sorry to hear about the issue! In order for the proper folks to address the issue, you will need to make a post in the Xbox One Preview Forums, which you should now have access to. Thanks in advance!

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