Xbox One preview program

Hi there, I have been invited by a friend to join the Xbox One preview program, but unfortunately there hasn't been any message as such come through.
I have been in the live support chat and spoke to an agent, the agent attempted to resolve the issue and said that it can take up to a week.

Kind regards.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:
Answer

Hiya,

there is a backlog at the moment due to numbers of people applying so we are advising waiting in case there is a message for you somewhere. We don't know how selection is done and the only way you can tell if you get in or not is if you receive a service message with details about the preview app.

Due to the volume of invites that are sent the team cannot send messages to those people who do not get selected.

Hope that helps!

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