Xbox One Preview Program (No Access To Preview Forums)

Hello, I am having an issue and never received the 25 digit code for confirmation into the Preview Program.

Instead I am getting a screen when trying to access the app saying,


Sorry this console has already been

registered to a different account.

I talked with customer service and was referred to ask the community to see if anyone's problem solving has found a resolution to this issue. Seeing that my account has accepted the invite to the "Preview Program" but am unable to access it on the console that is registered to my account. I have come across other closed forums on this subject, telling people to post in the "Preview Program Forums" but, as I have stated I have no access and would like to fix that also.


Question Info

Last updated July 4, 2018 Views 10 Applies to:


You should be able to access the Preview Forum now. When you get a chance, go ahead and make a post in the Preview Forum so that the proper folks can address the issue. Thanks in advance!

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