Xbox live rewards 12 months 200 MS points

Hi, I redeemed an xbox live 12 months gold membership yesterday and in my xbox live rewards program it does not show any sign of my 200 MS points which i was supposed to receive. Can someone please look into this matter Much apreciated Thanks
 

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Last updated July 4, 2018 Views 1 Applies to:

Hey there!  Generally those points show up in Pending once the account actually rolls onto the new subscription.  If you have any more questions you can hit up the Rewards forum here: forums.xbox.com/.../default.aspx  Cheers!

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Hi,

Thanks for replying. I have checked my pending points but no sign of the 12 month ??

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It generally takes 96 hours for points to show as pending after you complete an offer. As Miss Ermine said, renewal points are given after the subscription starts, not from the day you add the time. You do have to be on a gold subscription when you add the time, or add the time within 15 days of your previous subscription expiring, in order to qualify. If you have any other questions, you'll need to post in the Rewards forum so support can check into it for you.

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Thanks but where is the rewards forum? I tried to look for it but cant find it?

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Hey there, it's the link from my previous post.  Just click on this jazz: forums.xbox.com/.../default.aspx :D

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