xbox live membship--five free games...none received

I purchased the 6 mo. LIVE Gold membership / five free game promo back on Mar 26.  I checked junk and spam folders.  I also verified contact email on my LIVE account.  I never received links to claim the 5 games.  Could anyone provide information or  assistance?


Question Info

Last updated July 4, 2018 Views 3 Applies to:

Hey there Samwise! I understand you have still not received your promo games here. There is an issue that we are currently looking in to. Once we know more we'll be sure to post back here to you. Thank you for your patience!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.