Xbox live gold trial + 320 MS Points

I received my 1 month gold  but not the points  this is because my Contact Preferences are different to the email used to sign into xbox.com That email account no longer exists. Would it be possible to resend the code to my new Email address ?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey there Scan! Can you start by letting us know exactly what promotion you are referring to, how you participated, and when? We'll go from there, thanks!

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It was on the dashboard last month "Fifa 13 Ultimate Team  Go gold today and get a 1-month trial plus 320 Microsoft points to help you on your way to building your intentional  dream team."(UK offer only)  I cant remember when i purchased it as i just added a month XBL code to extend it and it does not say. I'm assuming it was sometime on the 26 or 27th of November. Thanks for your help.

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Thanks for the info Scan! So if this was done recently, the points will most likely be emailed to you within 6-8 weeks. Please make sure that both your MS Account and contact email (live.xbox.com/.../ContactPreferences) are up to date. Let us know if you don't get them in that time range, thanks!

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i didint get the 1 month gold when i just but it and it wold not work can you send me a email it is [REMOVED - DO NOT POST EMAIL OR MS ACCOUNT]

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Hey there Halo! Are you referring to the free month when you create a new account? This is only offered the one time and cannot be provided if passed on. I'm sorry for the inconvenience.

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Although you did say 6-8 weeks. I want to make sure is it going to be resent? It got sent before but to the wrong email address and i was unable to get the code. Sorry and thank you again.

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Hey again Scan! Unfortunately we are unable to resend codes from promotions like this. Please make sure that both your MS Account (login) and Contact Email (live.xbox.com/.../ContactPreferences) are both up to date before participating in any further promotions. I hope this helps, thanks!

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