XBOX LIVE GOLD (Free game and discount)

I renewed to Gold about 2-3 months ago. I have not received an email about the game I want.

Fable 3.

If an email was sent. It got lost. Please try again. 

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Hi! :) I apologize for the inconvenience. I understand that you have not yet received your email regarding your free disc game associated with your recent Xbox LIVE promotion. I would like to help you get that squared away. If you could, please follow these steps:

1. Go to billing.microsoft.com and ensure that all of your billing info is up to date! Your game will be sent to that address, so make sure it’s correct!
2. Send me a PM on this forum (envelope icon below) and provide me the below information:

Please provide the gamertag and email address used when purchasing your Xbox LIVE Gold subscription.

Gamertag:
Email Address:
First Name:
Last Name:
Which free game would you like?
Halo: Reach, Fable III, Kinect Sports, or Kinectimals? Please choose only one.

With the above info completed and update, I can get started on this and get you your game as soon as possible. Thanks! :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.