Xbox LIVE and Intel Discovered Click & Win Sweepstakes - Winner Issue

Hi there - I was recently notified I was a Grand Prize winner of the Xbox LIVE and Intel Discovered Click & Win Sweepstakes. Microsoft sent me a code via e-mail for 10,000 Microsoft Points; however, when I followed the instructions to redeem the code I was given 100 Microsoft Points, not the 10,000 as was stated. I contacted an Ambassador via IM and they suggested I contact phone support for this issue. I contacted phone support and, after a little while, was told to come here and post my issue for resolution.

I have all the documentation (the original e-mail, the code number) and would be happy to assist anyone looking into this matter for me.

Thanks for your time. 

 

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Last updated July 4, 2018 Views 24 Applies to:

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Oh wow, congrats on the big win! That really stinks though about the code. Hopefully support can come here and help you, which shouldnt be too hard with the documentation and the fact that it is a recent promotion. Best of luck.

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The same thing happened to me! Hopefully someone can help us out.

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I also got the same email and when I redeemed the code, it was also just for 100 points instead of the stated 10,000.

Hopefully this gets sorted out?

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Same thing here... I got the email and verification code. No replied to the email. Only 100 points :/

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Pretty sweet of them to give away so many points! I thought it was a scam at first. I'm sure it'll get sorted out.

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I was excited too, then thought it was a scam and then redeemed the code...same problem. 100 ms points..

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It would definitely be nice to win 10,000 MP.

But hey, at least 100 MP is something.

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No response from any moderators yet? =\

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How did all of you win the grand prize? This seems a little off to me.

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They give away more than one grand prize. Its really not that much money for them at all and is probably a tax write off. Its possible that there are like 50 grand prize winners and all of them will end up in these forums eventually. Especially since using any other Microsoft support service points everyone to the forums.

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